As always, we genuinely appreciate when you take the time to report issues and suggestions to us, and we do take them seriously. We take MaplePrimes in general very seriously. It is a critical resource and we devote a lot of effort & mindshare to it.
However, there are some realities that get in the way of devoting all the time to it that I would like to. Our web development team is small, and we do not have a dedicated MaplePrimes resource. As you can imagine, there are many web initiatives going on at any given time, and priorities are juggled like they are in any organization with limited resources.
We deal with critical bugs immediately (I classify this issue as an 'annoyance', not a critical issue), but the rest get grouped together and we then schedule a project to deal with them. In fact, we have a MaplePrimes project scheduled for this quarter that will see us take care of a number of lingering issues, as well as make some other changes that have been suggested since the new site was launched. As we get closer, I will provide more details about what we are planning.
Manager, Web Operations