Question: how to uninstall maple 16 without uninstaller?

I would uninstall maple but i get the following error:

java.lang.IllegalArgumentException: No product for ID=16000347-aaa2-0000-99a9-b0cb0eddf46e

                at ZeroGgv.<init>(DashoA10*..)

                at ZeroGf3.c(DashoA10*..)

                at ZeroGf3.e(DashoA10*..)

                at ZeroGf2.<init>(DashoA10*..)

                at com.zerog.ia.installer.Installer.ac(DashoA10*..)

                at com.zerog.ia.installer.Installer.setMetadata(DashoA10*..)

                at com.zerog.ia.installer.InstallerMetaData.setInstaller(DashoA10*..)

                at com.zerog.ia.installer.LifeCycleManager.m(DashoA10*..)

                at com.zerog.ia.installer.LifeCycleManager.k(DashoA10*..)

                at com.zerog.ia.installer.LifeCycleManager.a(DashoA10*..)

                at com.zerog.ia.installer.Main.main(DashoA10*..)

                at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

                at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)

                at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)

                at java.lang.reflect.Method.invoke(Unknown Source)

                at com.zerog.lax.LAX.launch(DashoA10*..)

                at com.zerog.lax.LAX.main(DashoA10*..)

Can someone please help me ? because i can't install maple 16 either