From a Maple perspective: I first started using it in 1985 (it was Maple 4.0, but I still have a Maple 3.3 manual!). Worked as a Maple tutor in 1987. Joined the company in 1991 as the sole GUI developer and wrote the first Windows version of Maple (for Windows 3.0). Founded the Math group in 1992. Worked remotely from France (still in Math, hosted by the ALGO project) from fall 1993 to summer 1996 where I did my PhD in complex dynamics in Orsay. Soon after I returned to Ontario, I became the Manager of the Math Group, which I grew from 2 people to 12 in 2.5 years. Got "promoted" into project management (for Maple 6, the last of the releases which allowed a lot of backward incompatibilities, aka the last time that design mistakes from the past were allowed to be fixed), and then moved on to an ill-fated web project (it was 1999 after all). After that, worked on coordinating the output from the (many!) research labs Maplesoft then worked with, as well as some Maple design and coding (inert form, the box model for Maplets, some aspects of MathML, context menus, a prototype compiler, and more), as well as some of the initial work on MapleNet. In 2002, an opportunity came up for a faculty position, which I took. After many years of being confronted with Maple weaknesses, I got a number of ideas of how I would go about 'doing better' -- but these ideas required a radical change of architecture, which I could not do within Maplesoft. I have been working on producing a 'better' system ever since.